Atrocious customer care. Awful service
The most atrocious after sales service I have ever come across, and I am a customer having bought 3 watches. One of these watches, a £5900 Cartier needed a repair. The Brent Cross branch took the watch back in for investigation, but three months later I am still waiting for any correspondence or the return of the watch. When I complain I am simply ignored. I was promised an email but it never came. At a time where companies are looking at customer satisfaction Watches of Switzerland are very very far below minimum expectations. My advice, avoid.