An utterly appalling company…
An utterly appalling company. For context I have recently purchased a Wahoo Ace. I had previously a v1 Roam and a Wahoo Rival watch previously. Both have very recently died on me and now unusable. Having recieved the Ace, it doesn’t fit on my wahoo specific mount because of the poor design of the Ace device. At this point I’m thinking £500 for something they have not considered basic design issues such as mount compatibility. I reached out to customer services having told them my bike and handlebar setup and ‘Charles P’ from Wahoo recommended a mount made by a danish company. I stupidly spent an additional £59 to get this mount, only to find they recommended the wrong mount. There are seemingly no mounts that fit my Giant Propel aero bike. I am truly shocked at how bad they are and I hope they go out of business.