No answer to why I got a fake charge by someone who must have access to customer accounts
My bank alerted me they declined a $39.99 VISA charge attempted by someone using the name "INCENDIOM. As I had recently purchased a small kitchen item from Incendio, it seemed plausible someone with connections to the company stole my credit card information, so I contacted their support site. They never responded to my questions, but merely said they had cancelled my account, which I had not requested . Twice more I asked them to address the possibility someone with access to their accounts stole my credit card information, but they never did ... even after I left a voice message saying I would review their company. After looking at their reviews on Trustpilot, they may not have integrity.