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delivery is very very very slow

I’ve been waiting over a week for my order they say you’ll get within 3-7 days, I’ve contacted there email multiple times no response, I’ve tried to contact them on there website but it’s glitched so I can’t send anything.(edit) it’s the 12 of march I ordered on Feb 26th I got 1 of my items from them 5 days ago and still waiting for my 2nd item which I ordered at the same time.still no response on any of my emails, never ordering from there website again