Better Bubble wrapped delivery and revised tax policy
The first time buying something from novelship I got myself a yeezy 700mnvn triple black which I’ve been wanting for a long time. There are two things that really bugged me and I wish novelship would try to take steps to fix it. First up, novelship started their platform for Malaysia and i was very excited, so when I got my first item I was dismayed that I have to pay tax for the item to be shipped to me just because their headquarters are based in Singapore. I find it to be unfair for us consumers in Malaysia to pay tax just because it has to be shipped from Singapore because the platform and payment were made in Malaysia. In my humble opinion novelship should at least take up half of the tax if not the full amount of import tax for every item. Secondly we pay a premium Amount for the delivery however it’s disappointing to receive the item which was double boxed but without bubble wrap sent to me. The box had many bump and this significantly brings the value of the shoe down if I were to sell the shoe. Novelship by least could deliver the parcel with bubble wrap to ensure that the box isn’t damaged as the box too carry value for the shoes if I were to sell it off in the future.