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Audra Geis

United States

1 Reviews
1 Reads
0 Useful

1 review

SURE (USA)

Don’t choose them unless you want to be…

Don’t choose them unless you want to be stuck with them. In the middle of all of my moving expenses, they renewed my insurance after 4 separate phone calls of me trying to cancel. I even received an email confirmation that my account would not be renewed, yet they kept my payment information and charged me again. I called customer support to have the charge removed and they simply said “I can’t do that I’m not the one who deals with payments” and then proceeded to not connect me with anyone who does and left our conversation with a “ill have someone call you back”.. I’m not one to write reviews but I’m pretty sure it’s not legal for them to even have my payment information on file anymore AND they processed a payment with 0 notice… weeks after my confirmation email of ending service. Not happy and I want my money back.

2023-06-09