Difficult to find the site on search…
Difficult to find the site on search engines. Once found through Autoslash recommendation it was smooth.
SURE (USA) (sureapp.com) has a 3.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 22 of them were added in the last 12 months. Last updated 2026-09-01.
Difficult to find the site on search engines. Once found through Autoslash recommendation it was smooth.
Friendly service and attention to detail.
I have purchased Rented Auto Damage or Loss insurance from SURE on several occasions. They have always had the best price when I compared prices. I have paid between $8 to $10 per day for coverage and it was always super easy to purchase online. SURE is backed by CHUBB which has top-tier financial strength ratings and strong customer satisfaction and service ratings, CHUBB also maintains a very low complaint index with the National Association of Insurance Commissioners. I have never had to file a claim with SURE, so I can't comment on their claim process. I highly recommend SURE.
This was an esay process. I was able to walk myself thru the sign up. They had a quick response and info was clear.
Very easy to get coverage at a fraction of the cost. Will definitely be using again.
Site was easy to navigate and understand. Information was up front before the purchase commitment.
Lack of support. Want refund. Not able to rent vehicle.
I’m still waiting for my policy to be sent so I could forward it to the rental place
The rental process by computer was easy to follow.
SURE has always been the ONLY provider I use when renting a car. The process is seamless and so much more cost effective than what any rental agency offers. I've never had to make a claim, but knowing that SURE has me covered puts my mind at ease!
Done done done done done
Very quick to call me back and answer my questions. Super easy.
Easy, quick and efficient website.
Probably as easy as possible
You guys make shopping easier and have great rates.
What made it great was the fact that I didn’t have to use it with the reassurance that I had it in my pocket.
Once I found out how to enter the rental car company, it was simple.
102 reviews matching