Honeydew

16 years old and my life was at risk due to medications

I was 16 extremely jaundiced and hours away from losing my liver due to the abundance of medication they gave me. I was on accutane, predisnone, and bactrim all that the same time. They gave me this over the span of just 2 months. The doctors (real ones at the hospital) said if I continued to take their medical advice and take the prescriptions they gave me for 1-2 more days, my liver would’ve given out/imploded (my liver enzymes were 20x what they were supposed to be). I’m turning 18 now this month and still have redness and scarring from the purging I went through with them, these people don’t care about you nearly as much as you think. My provider was Ashley Schaefer. This experience ruined a lot of things for me, still have anxiety from all of this. If you need accutane just go to an actual dermatologist in person, medication is a serious thing and needs to be treated the right way.

Don't Bother

I wanted this to work, but the experience left me frustrated. The online app was confusing and complicated to navigate, it wasn't clear what steps needed to happen or when, and the iPledge instructions in particular weren't explained clearly. The bigger issue was the timeline: it took a full month after my bloodwork just to hear back, and then I was told I needed to redo the bloodwork again. On top of that, I was charged for a membership and offered various products to purchase, but never actually received the Accutane prescription I signed up for in the first place. At that point, it just wasn't worth continuing. If you're looking for a straightforward path to Accutane specifically, this wasn't it for me.

Absolutely helped me change how I look…

Absolutely helped me change how I look at my skin! I could not thank the whole team enough!

The support team is great

The support team is great! Extremely responsive, and super helpful if you have any questions. Highly recommend!

I was so nervous to try Accutane

I was so nervous to try Accutane. I put it off for years. Plus….. getting in with a dermatologist takes forever! I’m so glad I found Honeydew. The support has been amazing and I feel very well cared for. I’m a medical provider myself and I’ve actually been pointing my patients toward Honeydew for skin care too!

Overall a really great first time experience

I just started using honeydew this June and so far the process is going very smoothly. I am being prescribed isotretenoin and I am actually starting to see some improvement! Also the chat admin always responds asap about any questions, updates, and concerns I really love that especially since it’s my first time one isotretenoin.

Great company and super easy to reach…

Great company and super easy to reach out to! Always available :)

My honeydew experience was wonderful

My honeydew experience was wonderful! My team was super helpful and responsive and I never had any issues or complaints. Thanks honeydew!!!

Game changer

These guys are amazing! Could not get into a dermatologist for six months! Absolutely ridiculous. Found this service and it has been a total game changer. The follow ups are easy set up is easy and the Customer Care is top-notch. Love it and look forward to using the service for more skin care items in the future. XOXO.

Great work done by the team Elizabeth…

Great work done by the team Elizabeth has been truly helpful in the whole process!

Highly recommend!

Highly recommend!! Everyone on my dermatology team was wonderful. Very responsive to messages/questions/concerns. I was struggling with painful and embarrassing adult acne. My skin looks great now and my self esteem is so much better. I feel confident that I can maintain my results following the individualized regime they recommended and would have no hesitation in reaching back out to them should the need arise.

Fast, responsive, super nice team, and I get my medications so easy now!!

I’ve overall been having a great experience using honeydew. It’s definitely nerve racking doing all this online but every time I get confused -which has been rare- they are soo helpful and responsive. Anytime I have any concerns I get immediate reply’s to fix the solution. I had also called about something super late in the day about a purchase mistake I made and the lady over the phone was so so kind and helpful it made my night. Really love this company!!

Honeydew scammed me…

Honeydew scammed me into spending hundreds on blood work. When I first signed up I was told I would only need to do blood work once or twice. Each blood draw cost me about $300. I'm very rural and healthcare is very expensive. I'm also uninsured so this is cash pay. Once the program started my dashboard kept saying I needed to do monthly blood work so I went in and did it. After finally complaining that I was having to do blood work monthly and it was costing me too much. They looked at it and said I didn't need to do any. A waste of hundreds of dollars for 3 months extra of blood work that I didn't need to do. Question everything if you sign up for this program especially if it's a charge. Definitely a money grab and they don't care.

The providers are so responsive

The providers are so responsive, the care is fast and relatively inexpensive. Also, you aren't just getting AI responses, you get real care coordinators that are so kind and respectful.

Customer service is great.

Well done

Well done, Honeydew! They truly walk you step by step through the process and are very responsive. They seemed to have a solution for all of my questions and concerns - even finding me solutions for the cost to help me obtain treatment. I felt very well taken care of and appreciate their understanding and helpfulness every step of the way. Also - the results are amazing!

Honeydew literally changed my life

Honeydew literally changed my life. Went from oily terrible skin with new pimples almost every day to completely clear skin within a couple of months. I haven’t had oil/acne in the past 6 months now and my skin is glowing and has had the chance to finally heal. Honeydew made it so easy and fast to access the medication I needed when dermatologists irl made it impossible for years on end. Thank you again, honeydew team.

My care team has been nothing but…

My care team has been nothing but helpful and understanding. They answer all my question. So far I've only physically met my doctor once, but she always give me a detailed response to my photos and answer all of my questions. I really enjoy not going to a physical office to meet with a dermatologist.

Everything has been great up until now

Everything has been great up until now. My son has been out of his medication for four or five days. Because initially Honeydew filled it. Reversed it then took two days to get it to colonial drug who said they kept not receiving it. So we had the doctor send it to a new pharmacy and forgot to send the ipledge with it. And then the holiday weekend came if I could give you a minus I would at this point.

The initial process was simple

The initial process was simple. Care team very personalized and responsive. Have not experienced any hiccups. Would recommend to others.