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Randall Paton

United States

1 Reviews
2 Reads
0 Useful

1 review

Cupid Fragrances

Absolute trash company!!

Absolute trash company!!! I ordered have not been given a delivery date besides the original date which has long passed and they refuse to cancel or refund the order. No support phone number and I have emailed all they do is give a run around to keep denying refund. I have tried to remain in contact and now they refuse to respond. I filed a fraud claim against them and filed a complaint with the internet criminal complaint center with the government as they say they are in Ohio and am awaiting the investigation. Screw this company and their scam ways. Steals your money and pretty much tells you to screw off. Review update I finally got my refund however the refund process is setup for you too make a mistake they require you to do their job and list and account for all items you are returning a respectable company has a competent return process that put the company responsible for product return. I paid for return shipping, I placed a slip detailing every item that was returned ( key is if you slip up they will throw out anything returned not on the list even though it is their product) the communication is bad as they don’t respond to you until early hours in the morning when you are sleeping. No working phone number to reach anyone in customer service only through their chat. I have received more communications about adjusting my review than I did when I requested my refund. The product was no good lasted maybe 15 mins and couldn’t smell it after that and that is asking people I meet if they could smell it. BUYER BEWARE avoid this product recommend don’t buy

2026-01-03