Poor, poor, poor customer support
Before buying a 3d printer i had spoken to various people about which are good, which are bad. Majority of them said bambu labs was very good and very user friendly. Prior to this I had a creality and liked it but had a problem with it so I had to return it. So fast forward, I purchase a bambu labs x2d. At first it ran really good, I loved it. After about 3 months though, the machine kept giving me filament error codes. From there on headaches upon headaches. The worse is their customer support. The company doesn't have a customer service number so everything is done on line. I do not get a response all day until about 5 am. From there I get probably 1 response a day which makes be believe their somewhere overseas. Then, theres all these other issues. Long story short, its a nice printer until its not. Once it has issues, you mise well just junk it and go buy a new one because good luck getting help on line. After this im going back to creality.