Warranty Not Honored
If you have a product "under warranty", Samsung will give you an endless run-around telling you that 'they will get back to you within one to two business days with a repair tech'........only it never happens. I've been without a refrigerator for over a week now and they refuse to honor the warranty we have. The customer service phone line usually has a busy signal and call-backs are useless thus far. Incredibly frustrating getting the runaround lie every time you call. I will never buy another Samsung product as long as I live.