I'm happy with steam.
I see a lot of negative experiences, some about support for older windows versions, some about negative customer support experiences. It's always sad to see people having bad experiences. However, I have absolutely nothing negative to say about Steam. I've been on steam since April 2010 and have, at the time of this review, 222 games and 687 DLC's in my account. In that time i've had bad purchases, payment errors, game services going offline, games no longer working, newly bought games not working and steamkeys not working. Customer support has always been able to help me. Either with solutions to make something work again, links to support from game developers, and in some cases where nothing worked they gave me refunds. Steam itself is easy to use, has a HUGE amount of available games (including free), fun events and frequent discounts. The steam community, aside from some toxic people, is mostly helpful and friendly. Offensive behaviour is punished and good behavior is rewarded with badges and rewards from other people. There's a huge amount of collectibles from games and funny extra's can be bought with points, earned with purchases. Overall, i'm happy with steam, more so then with other platforms, and will continue to use it in the future. I can also recommend Steam to every other PC user, as it's safe, easy to use, beginner friendly and has an awesome support.