Ruanbay is a Chinese dishonest site
For once I hadn’t checked the webshop , I suffered the consequences. I should have known the dress (although not that cheap since 40 euro) was sold by a Chinese site.(not once the word ‘China’ nor ‘Chinese’ is mentioned in any of their policies nor terms of use nor contact) The dress I had ordered was supposed to be 100% Cotton. It turned out to be 95% polyester and 5% spandex. Neither did the colours match the photo: the white is grey. What a rip off! To get a full refund I had to pay for the shipping costs myself. And what an arrogant customer service! Since I protested that I had to pay for the costs myself, they send me emails proposing 15% refund and after more protest 20% refund not even covering the shipping costs ..still considering me an “honoured client”….what a joke. But I’gave in and took the 20% Big lesson never to loose alertness in shopping online. Chinese don’t seem to trade honestly. Once again decency has been flagrantly violated here.