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Sharleen

Australia

1 Reviews
5 Reads
0 Useful

1 review

KiwiCo

Avoid Avoid Avoid.

I ordered the ornament advent and two subscriptions for my son, and after our first delivery it was clear this was not going to be suitable for our family. Whilst the ornament advent was cute and novel, it was repetitive and not even finished. I reached out and cancelled one box subscription and the book add on and was told they would make 'an exception' and cancel my remaining subscription too. Since replying back and forth a few times in Jan, Feb and March and confirming I definitely wanted to cancel now I get no replies. Totally ghosting me. Since the last reply another crate has unfortunately been sent (not received yet, it takes ages). The company is also unreliable, we even had a 'missed' crate in December! The shipping times are crazy long and the crates way overpriced. The crate quality is low, and several of the items have broken or not been of a high standard. The crates are at best an item or few that are for a short time use and then thrown away. There is excess packaging and much waste; of money, time and resources. After being on the fence for quite some time and finally biting the bullet to buy, this has been an exceptionally disappointing and frustrating experience. My advice would be to use the money that you would spend on a subscription and literally buy anything else.

2026-03-10