It’s the non GameStop
What people have to understand is venting your anger on trust pilot will not solve the problem, it will however make people aware that there is scam sites out there, This site is like 100s of others they are all owned by the same people, they will not even look at the reviews, all they will do is open another site with the same games and just rename it, that’s why when you contact support it’s mostly the same people that will answer your questions no matter what site that you use, I think that the majority of people who use these accounts are people that have excluded through GameStop and are just desperate to gamble and take chance