Customer support amazingly BAD and so the Rollr as well
I have bought the Kickr Rollr with the Zwitf app as they recommend. The Rollr not connecting properly with Zwift and I have tried to ask for help. Their customer support is slow and useless. I could find more help on Youtube than they could provide. The Rollr do not work so the hardware is not working for sure, but they do not help to change or give my money back. I also asked them to tell me where could I rate their work and they close the subject on their support ticketing without giving me any answer. I know these products are convincing, but do not fall for it. There are plenty of better with better customer service. I'M not sure how I will get rid off my rollr now. :(