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Jolly Cat

United States

1 Reviews
2 Reads
0 Useful

1 review

Splendies

NOOOOO! Beware!

I was a customer for years. Had all 3 subscriptions. At some point, they stopped sending all of the packages they were supposed to, so i canceled 2 of the subscriptions... leaving 1. I wound up canceling that remaining subscription as well. It has been 3 billing cycles of getting charged for canceled subscriptions that they somehow renew 1 on their own. I complained and asked for a refund- I was sent the subscription instead, well they sent 3/6 months. I changed my card TWICE. I'm still being billed. I've repeatedly asked to be taken out of their system. They will not. I've canceled and canceled only for Splendies to renew it and continue to charge my account via an expired card, and a canceled card. I don't know how it's happening successfully as I've checked through PayPal and Google and can't find the method they are even using to submit these payments. I'm almost 40 years old, I've never had any experience even close to the situations I've experienced with this company. I can't make it stop and I feel like a hostage as a consumer. This business is terrible with their practices of fraudulent activity. I would tell anyone to run away from them as fast as you can. It's not a coincidence that it's difficult to find where to leave a bad review, their Google maps is permanently closed so no warning other consumers that way either. Don't trust the good reviews they incentivize and solicit from new customers... they didn't start doing this to me until about a year after I became a customer and wanted to cancel bc they started becoming unreliable sending out the products I paid for.

2024-12-24