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Happy Customer

United States

1 Reviews
4 Reads
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1 review

Audible

Crap interface costs you money.

Crap interface costs you money. I earned a $15 credit and it was nowhere to be found in my account. At the same time, Audible was having a massive sale and prices were dirt cheap. I was blown away how cheap the books were. Well.... turns out they play a crazy game. They don't show your credit balance ANYWHERE. Instead, they show all of the books costing $15 less! Nowhere on the site does it explain this. So, here I am thinking the Black Friday prices are so amazingly low... but it wasn't the case. EVERY book on the site was artificially lowered by $15. Stupid me, I thought the price was so low that I would pick up some books at the crazy low pricing. Uh uh. Nope. That used up my credit. This is very deceptive. I never saw HOW I could use up my credit. They just applied it to EVERY book I was scrolling past and I was thinking how CHEAP everything was, but it wasn't. It was reflecting the price "if" I used it and it would automatically apply the credit whether I wanted it or not. So, I bought something I didn't even want, but it was like $1 so I bought it. BOOM. That used up my credit. 45 minute call TO INDIA where they said they: 1) could not return the book; 2) I couldn't gift it to anyone else; and 3) they wouldn't give me a credit back. EFF Audible. I'm going to spend down the rest of the credits I have and QUIT your horrid site.

2025-12-09