Lack of customer support, not a problem with thin cases.
This is my second review about this company. First of all I have never bashed the thin cases. I knew they were thin. I just noticed manufacturing defects in my case. The complaint I had was about their customer service. They do not reply if you want to return the item. And when they do eventually reply, they give you as little details as they can. I managed to return my item, but not refund. They’ve had my returned case for 2 weeks now, and I have received no notifications or replies from them. I have sent them 3 emails in this space. If you want to spend your money on these expensive cases, which don’t get me wrong, looks great, then that’s fine. But at least my sample has manufacturing defects. Like I said before, I found the exact same cases on Alibaba. Go figure. I do want to purchase their armour case, which looks really really nice again, but I’m not sure if I want to deal with their ‘customer support’. In my opinion, the product is made with POOR QUALITY CONTROL, not that it’s a thin case and doesn’t protect your phone. My complaint is has always been about their customer support. No payment through PayPal, now I understand why.