Pod 4 cooling after 2 years
Pod 4 stopped working after 2 years. Temp set at 55 but only cools to 70. 8 Sleep has no live customer support - everything by email. They required a series of photos before engaging a technician. That was days ago. This is totally unacceptable for a premium product. It's summer and not only is it not cooling, the pod generates an enormous amount of hot air, making the ambient temperature worse!