Bought vacuum less than 5 years ago
Bought “top of the line” Miele vacuum less than 5 years ago. Complete breakdown of beater head attachment already, $1300, Miele vacuum, had to replace entire head, which will cost less than having someone fix it, because of labor. The vacuum was very lightly used. My household consists of myself and one dog. I am the sole user. Now waiting for new head. According to tracking the replacement part will be here almost two weeks after it was ordered. Vacuum cleaner was beyond disappointing. I will never purchase another Miele product. I’ve purchased other less expensive brands that lasted for years and ran much better. Replacement part turn around time has been very disappointing as well. Seems a machine that was built to fail. Ridiculously long delivery time.