Disappointed with customer service, or should I say lack of it
Can't write much on this review as we never actually got to see a staff member. We took our greyhound to Kings Lynn Pets At Home to get her nails clipped after reading on their website that no appointment required, 'just walk in'. Well we couldn't just walk in as the door was locked despite a staff member being inside the Groom Room. We then pressed what we assumed was bell on two occasions, but the staff member never even looked round to see us standing at the window waiting. No we were very disappointed with their customer service, or should I say lack of it, especially as we had travelled around 16 miles especially to have our pet's nails clipped.