Very disappointing experience
Very disappointing experience My experience with Amanda Hair has been very negative. I placed an order on September 10th, believing there would be enough time to receive the wig before my trip. However, as the order still hadn't shipped, I contacted the company to understand the situation. After several exchanges, I realized that the production and shipping timeframe might go beyond the date I needed the order. For this reason, I decided to cancel the purchase and requested a refund. The most frustrating part is that my cancellation request is constantly being ignored. Instead of directly addressing my request, they keep sending replies about production and shipping times, even after I’ve explained multiple times that I no longer want the order and simply want the cancellation and refund. I have always been polite in my communications and tried to resolve the situation directly with the company, but I feel they aren't listening to what I'm asking for. Right now, my experience with their customer service is extremely disappointing. I was genuinely interested in the product, but the way this situation is being handled has left me with absolutely no confidence in the company. I hope Amanda Hair reviews this situation and finally respects my request for cancellation and a refund.