Do not buy from Winwingsim
My purchase was subject to a very serious delay, which already created a poor first impression. Unfortunately, the experience only became worse from there. Customer service is practically nonexistent and extremely difficult to reach. It is very clear that there is no proper European support structure in place, which makes resolving issues even more frustrating and time-consuming. To make matters worse, the product did not work upon arrival. The Orion HOTAS was not recognized by the software at all, making it unusable from the start. On top of that, SimAppPro is an absolute nightmare to deal with. The software feels extremely poor in quality, unreliable, and badly designed. Instead of helping the user, it turns a basic setup process into an unnecessarily frustrating experience. What is most disappointing is that the company does not seem capable of properly supporting its customers when problems arise. When you pay for specialized hardware, you expect at least a functional product and responsive after-sales support. In this case, neither expectation was met. The product might be acceptable when it actually works, but everything surrounding it — shipping, software, support, and overall customer experience — is honestly terrible. Based on my experience, I cannot recommend this company.