Very poor trainers and sandals
I bought a pair of 'orthopaedic' trainers and a paid or sandals from this site. The pictures and the write up looked perfect for what I was looking for. The communication from the company is poor. I found it very difficult to get any update on my order and then 6 weeks after my order it turned up out of the blue. I did not even need to take the trainers out of the packet to know that the quality was extremely poor - far from the supportive orthopaedic shoe that I had bought. When I did take it out of the packet instead of a size 6 they had sent a size 4. No way I could get my feet into that. I asked for a return - that in itself is far from easy. You have to email them your request and take photos of the products you wish to return. I then got an email back from them - they did respond very quickly, I have to give them that, stating that rather than a return they offered me 30% refund. I refused this and then they offered my 50% refund. By this stage I was beyond fed up and as I could use the sandals (even though the fit was poor) I agreed. I am now left with a pair of sub standard trainers that dont fit. I would never use this site again and I would advise others to avoid like the plague