I had a broken wheel base section on my…
I had a broken wheel base section on my chair. It took some time and a few e-mails to finally procure the missing section. In the end, I received the missing section and my chair was once more functional. However, the standard wheels stick easily on carpet and cause strain on the wheel base section. I acquired wheels of a more easily rolling type from another supplier, thus avoiding strain on the wheel base. Perhaps it would be possible for you to offer these more easily flowing wheels as an alternative. But, thanks for your help in restoring my very comfortable and favourite chair