Wish there was a zero rating
I received my order today after waiting five weeks, it came with the logo on backwards and the name of my company blacked out. Probably trying to hide the fact it was on backwards. Tried getting ahold of customer service multiple times, following all their suggestions on how to contact them, I have heard nothing. I ordered socks last year and was impressed, this year is a different story, total disappointment, was unable to give them as the Christmas gift they were supposed to be. In times like these we can't afford to be out money for poor quality merchandise. So sad, terrible business etiquette, one very unhappy customer!! ****Update**** Have heard back from the company, they said " hope you understand, it is a custom order and cannot be returned" even with the pics I sent of the logo being on backwards. Their mistake, not how I ordered them. How is this my loss? So furious!!!!!!!!! Not even an offer to correct them. ****Update, after over 20 emails to customer service they now state they see where they went wrong and are offering to finally remake them. Now a waiting game.