I sent an order online but immediately…
I sent an order online but immediately realized the pool pump was incorrect. I called to cancel the order before the store closed but was sent to a phone line that no one picked up the phone. Tried again store was closed. Website says you can contact them anytime. I tried their customer service email and got no response. Also replied to their order confirmation email. Next Day I got a notice that a shipping label was printed. I called again. I verified the label was printed but the pump was NOT shipped. Customer Service refused to cancel the order. Worst customer service ever. I will never buy here again. Item will be returned and dispute filed on credit card.