Honest Feedback
I have bought with Novelship for few purchase and all of them are good experiences. However, there are some hiccups with my recent orders. Cons: Shoes took about 3 weeks to arrive. Delivery time was longer than usual Lack of updates on the timeline Pros: The shoes arrive in good packaging, there was some tear on the box, but overall is fine. Shoes 100% authentic, which was the best part! After reaching out to the team about the delay of my order, their responses were prompt and detailed. Team was able to respond to my questions and help to expedite the process Area of Improvement: - Timely updates on the status - The shoe authentication process took about a week but can be shortened I believe. As previously all my shoes took about 1-2 days. Overall, it's an easy platform to use and get your sneakers here with peace of mind on the authentication. For normal Buy Now purchase: Just bear in mind it will take a little longer for the shoes to arrive. Instant delivery: The process is seamless. Took 4 working days to receive the shoes. But have to pay extra. If delivery time can improve, the customer experience will be better. Thank you.