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Cory Cox

United States

1 Reviews
3 Reads
0 Useful

1 review

EaseUS

Proceed with caution and know what your purchasing...

The software did not resolve my issue; on top of that I was charged a recurring monthly fee of +$70. When EaseUS would not grant me a refund for the recurring charge I was not happy. After multiple complaints they gave me a refund for the recurring charge. I was willing to spend the +$70 to see if it would work, but not a recurring fee for something that did not work for my issue, and a product I would never use again. My advise for the consumer: The software may or may not work for you. I'd say give it a try, especially if you have priceless data you are trying to retrieve. However, be sure to cancel your "subscription" by emailing the help desk or you will be charged monthly. My advice for the business: Be more forthcoming with the monthly "subscription", or better yet; give the consumer the option to opt out immediatedly, prior to the original purchase or allow the consumer to purchase a one time use/single month purchase.

2021-01-17