Only after I talked my way into the…
Only after I talked my way into the TodayTix office in Times Square and was helped by two able staff members, who sent my information to Customer Relations, did I have any true assistance. Only then, after several online attempts to resolve my problem, did a capable Human Being figure out how to solve the problem and did so successfully. TodayTix Hides its Customer Relations representatives, making it very difficult to get help. The Customer Relations person, Lucy, was helpful, able and kind. It should not take so much effort to reach a capable Customer Relations person!