Purchase direct from Xiaomi was brilliant
I read the reviews for Xiaomi on here and there were so many negative ones that I was nearly put off my purchase of the Redmi Note 9S mobile. However, the reviews for the phone on tech sites were so good and the price direct from the manufacturer so reasonable I decided to hold my breath and take a chance. I ordered the phone at close to midnight on Wednesday and it was on my doorstep waiting for me when I got home Friday, delivered by UPS. Service beyond that for the moment I cannot say but in terms of processing my order and speed of delivery they were exceptional. And I am very pleased with the phone so far.