QIQIDI★★★★★
This is my 25 days review to Qidi Q2…
This is my 25 days review to Qidi Q2 the printer is nice with the issue that you need to manually level the hot bed because the automatic level is garbage, also the qidi box it not 5hat good because when the filament got stuck in the printer the box pulled to hard and the filament snap broke, also here bothe picture of when the automatic level fail miserably and when the filament snap from the qidi box. Sorry it is no place to download the picture but if the company is curious to see it send me a email.
I'm still waiting for the stupid package of tubing that never arrive or never wassend it from your support department AND YOU WANT ME TOCALL CONTACT THEM THEY STILL OWN ME THE TUBE FOR THE QIDI BOX Lexie on june23 send me this email " TFE Feeder Tube
Our technical team has also arranged to send you a brand new feeder tube at no cost as a replacement for the broken one. This package is currently being processed, and I will provide the tracking number to you as soon as it ships." It never arrive she been lair and you company have this type of support services it is a month already and stop trying to sale me the $10.00 excused for the inconvenience because you can take those 10.00 and shove it. You point of zero went down to a micro zeros
2026-07-21
QIQIDI★★★★★
qidi are going down because his customers and support services
My qidi q2 hooter finally arrived but with a twist, box was open and look like someone was messing with the hotter. Now I took a picture and send it to qidi support to clarence,and he told me the most incredible idiotic
Cited"Regarding your case, I have contacted the warehouse to request a photograph as proof of delivery.
Below is the information provided in the photograph confirming delivery.
Having examined this photograph, the parcel appears to have been in good condition on the outside.
If you have any concerns regarding the condition of this part, please provide a photograph of it so that I can contact our after-sales team to check the condition of the part you received." He telling me that the package was fine before shipping l, of course it will be fine, I send it a picture of how arrived to my home box open cut by the side , and the item was distributed, touche, miss handed not as was shipped, and he saying " that the item as the picture showing look fine or good to him."
This company and I say it again with the customers services and the support services will go like the bischmark ship from world War 2 look tough enough can't be sunken but it was the little weak points in the ship that make it sunken,
The printer is nice to work but you need to manually adjusted every 4 print, the nuzzle got clogged 1 or 2 time a day for this printer qidi no matter what exition is no first time friendly, you need to have in lease 2 year 3d printer experience in order to manually fix most issues at the spot , if you looking for friendly 3d printer Anycubic, Elegoo, Prusa etc.. qidi again is not a friendly 3d printer for 1st timer. In resume qidi need to replace or changes everyone in customers services and support services everyone need to go and replace it with new minds and new way to approached customers with printer issues.
Look at this people what they answer "If the outer package is visibly damaged upon arrival, please refuse delivery directly.
If you find issues after opening, provide photos and details to the logistics support team for further assistance.
For any problems during printer use, please contact our after-sales support—they are ready to offer timely and effective help.
We appreciate your understanding and support."
They want me to refuse delivery when the carrier just leave the box in my driveway, how I can refuse if 1.)I didn't see the carrier. 2.) That was Monday. 3.) I notice the damage on the box after I picked up from the driveway. 4.) This people are idiotic or they just born without brain or maybe when God was given brain this people were at the animal section brains.
I'm still waiting for the plastic tubing for the Q2 and I guess this idiots never send it, but is ok I can modify the machine.
2026-07-08Helpful 2
QIQIDI★★★★★
I'm still not received my Qidi hotter…
I'm still not received my Qidi hotter since June 4 2026, I even send to this people support the address to resend it and I didn't receive anything. I guess that Qidi like playing with customers frustration and for then look funny, but believe me it is not, so I have to play my card finding a better supplier with better price and fantastic customer services not like Qidi customer and support services.
My Q2 now exhibits issue with the filaments feeder line, the line continues breaking and I running out of feeder line and I send to an email to qidi support and now 5hey play with me asking kindly tell us if you need feeder line tubing, when I specifically mentioned in the email that I need the feeder tubing and olso I mentioned to send me the hotter to the address sent it with that email, but they want to play like a child and I need to work with adult people not with foolishness children.
If you looking for a printer go with prusa, bambu, anycubic etc., But qidi it is not a friendly customer services an not very friendly support.
Don't waist your money on this qidi printers they're not good at all can't produce nothing not even they example in the usb that came with it.
Qidi my best advice for you is hire a new customer services and support services from top to bottom and given then better training and better salaries maybe that is the issue, maybe they don't have a good salary and they don't care about customers problem with the equipment.
I will do a premonition Qidi will be on chapter 11 bankruptcy in 10 months I give you not passing 2028 you will be out of business if this issue aren't resolved.
This is very unfortunate after I order the parts I need with another supplier Qidi decided to send the parts I already order from someone else
2026-06-22Helpful 1
QIQIDI★★★★★
I purchased a Qidi Q2 from Qidi company…
I purchased a Qidi Q2 from Qidi company and believe me I regret the purchased, this company is the worst solving shipping issues, my printer wast in California in a tour for 2 weeks, they said 5hat I will receive the printer by June 4 and never arrive I have to wait another week for it. Customer services is no good don't answer your question, help support worst I been back and forward with this company and they only offer me a 10% discount or $5.00 dollars discount.
This company is a shameless This was my first time with this Qidi company and they messedup big time they need training in customer service and training in help support, if you going to do business with this people them good luck and GOD help you.
I got an answer from Qidi company telling me that the shipping delivery take 10 days when in the order check out say 3 to 7 days so they lie the customers with the shipping, sooo shame from you Qidi,
Bad business, bad customers services, bad support.
2026-06-10Helpful 2
