Absolute scam
Lesson learned. Should've come here first. Everything I've read in current reviews rings true. CS tell me it's shipped yet website states otherwise. Then it told me it was shipped, had tracking number, every 2 to 3 days there was an update around 11:30pm. One said it had been delivered on the 15th May. They told me to check with post office. Latest email received this morning they say it didn't reach its final destination, yet still tell me to check surroundings. They state due extensive cost on shipping they can only offer a 50% refund. In all of this correspondence despite constantly asking, they have never provided me with a name of courier(s) responsible for delivering this order. I have replied to their email this morning that a reputable company would have insurance for missing delayed parcels, I also explained that I paid for a product and service which in every essence of the word failed to deliver. And demanded a full refund. I wait with bated breath.