Tunahan the technician was great
Tunahan the technician was great. However the customer service through the office was poor. The parts did not arrive on time, which is fine. However no one at the office left me a message telling me the 2nd appointment needed to be rescheduled because parts had not arrived. I sat at home for 3 hours waiting. When I called them they said they called me but did not leave a message. When the parts arrived I called them to schedule a time and I had to talk to two different departments to get this done. Again, to be clear my technician was on point and arrived in a timely fashion once I could get the appointment scheduled. This review is based on the actions of the office and not the technician.