Great Customer Service!
I had ordered a Bissell Big Green Machine Professional Carpet Cleaner from Abt to prepare for guests arriving last Sunday. While the product unfortunately stopped working shortly after I began using it, the way the Abt representative handled the situation over the phone was remarkable. After a disappointing interaction with Bissell's technical support, I called Abt and spoke with a gentleman who was incredibly helpful. He listened to my concerns and immediately sent a return label. I was thoroughly impressed to see that as soon as Abt received the defective unit, a replacement was shipped out later that same day. While the product itself was a letdown, the level of customer service provided by Abt was incredible. They truly accommodated my situation and turned a stressful experience into a positive one. This was my first time shopping at Abt, but it won’t be my last!