i have reviewed orbital groom room…
i have reviewed orbital groom room before but thought i needed to update as my last visit was a complete shambles i whent it to book and asked for a dateon week beginning 1 sep they asked what was best day so i said wednesday to be told that wasn’t available. which was no problem so asked what days and times they had they gave me a list so i replied monday at 3:30 . so monday 3:00 arrives i pull up with my shuwinee. go to book him in at 3:14 to be told he not booked in for today it next wednesday at 3:30. i tell them this is poor and they don’t even apologise they then rebook us for the friday. so see what happens. i have previously had my dog done her apoxmatly 5 times and was previously happy with service and staff. they recently had a change in staff and there service has a lot to be desired