Terrible company
Terrible company, a -1 would not justify. Christine sometimes answers as someone else. She has been covering for their bankruptcy ever since they filed last year. She will say she is contacting the warehouse about your item. The one that she can not talk to but they will one day respond back to her. Your item does not exist and there is no one there to feel guilty as they should all be in jail. Including Christine who constantly lies and puts the buyer off as long as she can. Many items toolots has for sale do not exist as they cycle the money they collect. For all purposes that are a closed company just defrauding the last of the consumers they can. File with your bank for a refund as you may never see it from Toolots.