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James Murphy

United States

1 Reviews
5 Reads
1 Useful

1 review

Sportsman's Guide

This is no longer Gary Olen's SG

This is no longer Gary Olen's SG. I've been a customer since the mail order days. I've spent a lot of money at SG over the years. They now have review " moderators " that will block negative reviews regardless of how they're worded. I just got screwed on a new military M65 jacket that was advertised to include the jacket liner. The jacket was delivered without the liner that it was represented on the website to include. Another customer left a negative review because of the liner not being delivered with 3 jackets he bought. I submitted 4 differently worded reviews that were all rejected by " moderators ". The other customers negative review was also scrubbed from the web site after SG updated the description of the jacket listing to remove the liner inclusion. The company is now owned by an investment group that is apparently fearful of the truth and creating a false narrative for customers by scrubbing well earned and valid negative reviews from the web site. Any company that has to rely on censorship to promote its products can't be trusted in my opinion. Which is the reason after 40 plus years, this customer is no longer buying from SG.

2025-02-24Helpful 1