Sportsman's Guide

We are really sorry to hear about your experience. It is incredibly frustrating to deal with unexpected recurring charges, especially after you explicitly requested to cancel your membership. We want to assure you that we take accounts security and unauthorized billing concerns very seriously, and we want to look into this to verify your order and account details right away. This is certainly not the transparent or supportive service we strive to provide. We can usually take care of this quickly, and we want to review your account to ensure your membership is fully canceled and review options with you to make this right. Please email us at [email protected] with your order or account number, and mark your message "Attn: The Customer Review Team" so we can look into this for you immediately. Customer Review Team

We are happy to hear that you had a great experience. It is wonderful to know that we could step in and make things right for you when the manufacturer wouldn't. Providing dependable service and standing by our customers is exactly what we strive for, and we truly appreciate your nearly 30 years of loyalty and business. Here's to another 30!  Customer Review Team

We are really sorry to hear about your experience. It is incredibly disappointing to learn that shipping frustrations led you to cancel your order, your Buyers Club membership, and part ways with a company you have done business with for years. We understand how crucial reliable delivery options are when ordering outdoor gear, and we hate to hear that your experience with the shipping process caused this level of frustration. We take your feedback regarding shipping carrier options very seriously as we continually evaluate our logistics and customer service experience. We want to look into your account status to ensure your cancellations were fully processed and see how we can best address your concerns. Please email us at [email protected] with your order number, and include "Attn: The Customer Review Team" in the subject line so we can look into this for you. Customer Review Team

We are really sorry to hear about your experience. It is incredibly disappointing to learn that shipping frustrations led you to cancel your tree stand order, your Buyers Club membership, and part ways with a company you have done business with for years. We understand how crucial reliable delivery options are when ordering outdoor gear, and we hate to hear that your experience with the shipping process caused this level of frustration. We take your feedback regarding shipping carrier options very seriously as we continually evaluate our logistics and customer service experience. We want to look into your account status to ensure your cancellations were fully processed and see how we can best address your concerns. Please email us at [email protected] with your account or order details, and include "Attn: The Customer Review Team" in the subject line so we can look into this for you. Customer Review Team

We are really sorry to hear about your experience. It is incredibly frustrating to learn that your order for magazines and ammunition was abruptly canceled without any prior email notification, leaving you to discover the status on your own. We understand how disappointing it was to receive conflicting information regarding Virginia's compliance timeline, especially given the fast-moving legal developments. We take your feedback regarding communication lapses and internal legal updates very seriously, and we are working to ensure our teams are properly informed so this doesn't happen to other local residents. We want to review your account and the specific details of your canceled order right away. Please email us at [email protected] with your order or account number, and include "Attn: The Customer Review Team" in the subject line so we can look into this for you. Customer Review Team

We are happy to hear that you have trusted us for almost 30 years! It is wonderful to know that your very first experience finding that hard-to-get 7.7 mm ammo built such a lasting relationship, and we are absolutely thrilled that Holly was able to continue that tradition of top-notch service for you this time. Providing an excellent selection, high-quality products, and great prices is exactly what we strive for. Customer Review Team

We are really sorry to hear about your experience. It is incredibly disappointing to learn that you received the incorrect model of your firearm and that you have faced a two-week delay waiting for your refund after your FFL dealer shipped it back. We also apologize for the frustration regarding your website review. This is certainly not the smooth or seamless process we want for our customers. We can usually take care of this quickly, and we want to investigate the status of your return to ensure your refund is fully processed. Please email us at [email protected] with your order number, and include "Attn: The Customer Review Team" in the subject line so we can look into this for you right away. Customer Review Team

We are incredibly sorry for this experience and the frustration it has caused. If you ordered a size 11, you should have received a size 11, and we apologize that our team gave you the wrong information when you reached out. We completely understand why you're upset, but we don't want you to be stuck with shoes that don't fit. We want to fix this mistake and make the process as hassle-free as possible for you. Please reach out to our team directly at [email protected] with your order number so we can look into this, correct the error, and get this sorted out for you right away.

We are really sorry to hear about your experience. It is incredibly disappointing to learn that your first fishing rod arrived broken and that your second order faced a major shipping delay after you were told it had already been sent. This is certainly not the reliable service or care we want to provide, especially for a valued Buyers Club member. We want to look into this immediately to locate your order, address the damage, and review your membership options. Please email us at [email protected] with your order numbers and include "Attn: The Customer Review Team" in the subject line. We would appreciate the opportunity to investigate what happened and work toward making this right for you. Customer Review Team

We are really sorry to hear about your experience. It is disappointing to learn that your warranty claim on your chair was refused and that you felt our team was not responsive to your concerns. This is certainly not the level of support or product backing we strive to provide our customers. We take warranty matters seriously and want to look into what happened with your claim to review available options with you. Please email us at [email protected] with your order number and any relevant receipt details, and include "Attn: The Customer Review Team" in the subject line. We would like the opportunity to investigate this further and work toward a proper resolution for you. Customer Review Team

We are really sorry to hear about your experience. It is disappointing to learn that your overnight order faced a shipping delay and that you felt our team did not offer a fair resolution when you requested compensation. This is certainly not the standard of service or efficiency we strive to provide our customers. We take your feedback seriously and want to look into the details of your interactions and order status. Please email us at [email protected] with your order number, and include "Attn: The Customer Review Team" in the subject line. We would like the opportunity to review your options and work toward making this right. Customer Review Team

We are really sorry to hear about your experience. It is disappointing to learn that your orders are facing extensive shipping delays and invalid tracking links, especially with your tournament timeline in mind. This is not the reliable service we strive to provide. We want to look into this immediately to locate your items and review your options. Please email us at [email protected] with your order numbers and include "Attn: The Customer Review Team" in the subject line. We will prioritize your case to verify your shipments and work toward a resolution. Customer Review Team

Thank you so much for the five-star review! There is nothing quite like a "convoy" to make a road trip feel official, and we are thrilled we could get those walkie-talkies to you to make it happen. We specialize in helping out so the adventure can stay on track! We apologize to the wives for the added noise, but we’re glad the gear worked perfectly for the drive down to Alabama. Thanks for letting us be a part of the trip!

Thank you so much for the five-star review! We are thrilled to hear that the headlamps are working out perfectly for your nighttime sailing and that they arrived quickly and safely. We take great care in our packaging to ensure your gear arrives in peak condition, no matter where your adventures take you. We appreciate your business and are happy to be part of your setup on the water. Happy sailing!

Thank you so much for the five-star review! We are thrilled to hear that your new vest and boots arrived just in time for the winter season. We love hearing that you're happy with the outfit and that our shipping speed met your needs. We appreciate your business and hope your new gear keeps you warm and stylish all winter long!

Thank you so much for the wonderful review, Miranda! We are thrilled to hear that your order arrived with lightning speed and that we could help you find the perfect gear for your family. Whether it’s hunting equipment for your Dad and Uncle or golf gear for your in-laws, we take great pride in being a one-stop shop for your gifting needs. We truly appreciate your loyalty to the SG family and look forward to serving you and your loved ones for many more seasons to come!

Thank you so much for the five-star review! We are thrilled to hear that your new club and gear arrived in just three days. We know how exciting it is to get new equipment, so we make it our priority to get your orders processed and out the door as quickly as possible. We appreciate your business and hope you enjoy your new gear on the course!

Thank you so much for the five-star review! We are thrilled to hear that your hunting apparel and fishing gear arrived quickly down in Florida and that you’re already seeing the value of your Buyer’s Club membership. There’s nothing we love more than helping our members skip the full price tag while getting top-quality gear. We appreciate your support and are glad we could help make your Christmas shopping a success. Welcome to the Club!

Thank you so much for the great feedback! We are so glad to hear that your order arrived exactly when expected and that you were kept informed throughout the process. Providing clear communication and reliable delivery is always our goal. We appreciate your business and look forward to helping you with your next order. Happy shooting!