Shop online for shooting supplies, reloading, airguns, gunsmithing, rifle scopes, ammunition and hunting gear. Extremely competitive prices, great sales, huge in stock product selection, same day shipping, legendary service, passionate NRA supporter and family owned.
Is MidwayUSA legit?
MidwayUSA (www.midwayusa.com) has a 1.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 73% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently complained about significant delivery delays, with many packages arriving much later than expected, getting lost, or missing items. Shoppers also struggled with unhelpful customer service representatives, unexpected extra fees, and severe difficulties resolving problems when issues arose.
Some people were satisfied with the fast shipping and efficient order fulfillment for items kept in stock. Consumers additionally appreciated the great product variety available and fair pricing across many different shooting categories. These buyers noted that their purchases usually arrived well-packed and without experiencing any major delivery hassles.
Auto-generated from all reviews of this business. For reference only.
This company charged my credit card without authorization and knowingly attempted to defraud me. The transaction appeared as MIDWAYUSA COM COLUMBIA MO 66960001 on my statement.
I contacted them immediately, and they refused to resolve the issue or verify the charge. Even after customer service stated they did not ship any product, they still would not provide the delivery address for the supposed purchase.
Based on my experience, they are processing charges on customers’ cards without fulfilling orders, which is extremely concerning. If you are selling a product and someone places an order, you ship it — but in this case, they charged my card and provided nothing.
This makes them appear as though they are trying to present themselves as a legitimate business while mishandling or misusing customer payment information.
MIDWAYUSA COM COLUMBIA MO 66960001 showed up as a fraudulent charge on my account, and buyers should be aware.
If you see this charge on your card, contact your bank right away. I do not recommend doing business with this company based on my experience.
I order a scope and bullets on 8/4/2026, received tracking number the next day, here it is 8/14/2026, no updates on tracking, p.o. Says it was never received, even though a tracking number is created, midway blamed the post office , post office blames midway, mean time I’m the loser, I’m done!! 30 years plus customer
Ignore all these negative nellys. I've been ordering from Midway for 20 years and they are solid. My default go to for anything I can't get locally. Always fast shipping for in stock stuff.
placed an order then they said it was delivered. Not in the locked mailbox? Wonder where it was delivered to. asked to postal guy the next say and he doesn't remember delivering any small box in my neighborhood. Let Midway know about the missing package and got the wait 5 days and let us know again. Since I needed those items i went and reordered from another company. This is not the first time my order got lost from them.
Ordered a Browning trap gun at 4 on Saturday afternoon. Showed up at my FFL dealer in Ohio at 10 Wednesday morning. Excellent condition! No complaints whatsoever!
I have mostly loved loved loved much of what Midway USA has provided to me as a customer. That being said the moment something hasn’t gone right…. They are nowhere near. It really pains me because I have spent 000’s this year alone. But I will not trust another order…. ever. I know if there’s a problem they will not be there and literally don’t care.
Paid extra for shipping to arrive and it missed the date. They refused to reimburse shipping because they are estimates. Will not purchase again from them.
MidwayUSA's free shipping on orders over $100 is just a lie. Try another company first...even if they are Roy's pal. You may get what you order, but you WILL pay up big.
Accidentally used wrong payment information. When I called to correct it I got told I am being blocked from ordering on their site. Treating customers like criminals is probably not the best business tactic.
This company is out for themselves only the dont care about their im sure alot of customers are on fixed or disability income and have to wait till their check comes in so that's when their sale prices end and they take even more from people who really need the money they just dont care
My husband ordered some air gun pellets, a knife and air gun target. One tin of pellets costing $18.49 was not in the order, although they charged us. He had paid for the Extend shipping so after we called Midway they still made him deal with extend. There is no place on Extend's site for missing products. His claim was denied. He called Extend and they are trying to help. Last time dealing with Midway -
Fast out the door, the Ups messes it up!! Get rid of Ups
Midway does great getting things out of their building but they use the incompetent UPS as their primary shipper, thats were problem starts!!! Get rid of Ups i will think of maybe ordering from them again. Mr potterfield lies about getting your packages to you fast, 7 days still waiting!!!
"Fast shipping, means fast shipping". 4 days later and no further status except the item has been "shipped". Carrier haven't even picked up the item yet. That's what Larry means when he says fast shipping. They just create a shipping label but your item just sits first 4 days and they market it as fast shipping.
I have been waiting on a product pretty much over a month
I have been waiting on a product pretty much since May 17th 2026. I received a faulty product that I had to return. I sent it back that day I received a mailing label (UPS) was told they cannot ship a replacement until they receive my defective item back. I have now been tracking this seems to be lost product (sent back via USPS (worst mail service in the country)). and it has been in limbo since June 8th 2026 todays is 19th June 2026. the USPS tracking has changed 4 times now for its arrival date. And the company will not refund my money even though I purchased this back in May 2026 and have yet to actually been able to use my purchased item. The item now shows up on their web site as discontinued. This is thew worst customer support and when dealing with some one on the phone it is the same answer every time (we show it arriving in a few days). As I said I just want my money back. this could have been very simple.
Order #: 69333187
June 08, 2026
Status: Returned
Shipped: 06/08/2026
Tracking #:
9234690148427673563104
Order #: 69157600
May 17, 2026
Status: Shipped
Shipped: 05/17/2026
Tracking #:
1Z6772470340226036
After ordering, my credit card was hacked. After my second order another credit card was hacked as well, and, my inbox was flooded with spam.
It appears that Midway had a serious problem. I called immediately and the employee would not escalate my to a supervisor. I instructed them to totally scrub my account of all information and do not contact me again
I have been a loyal MidwayUSA customer for many years and have spent thousands of dollars with the company. In the past, I considered Midway to be one of the premier retailers in the shooting industry, and one of the biggest reasons was its outstanding shipping speed and order fulfillment.
Unfortunately, that has changed.
Over the last couple of years, I have noticed a steady decline in shipping performance. My most recent experience simply confirmed what I had already been observing.
I recently ordered a Bix'n Andy TacSport X Trigger and paid an additional $8 for upgraded UPS Ground shipping, expecting a meaningful improvement in delivery speed. The order shipped on June 7, 2026, and UPS tracking has consistently shown delivery on June 13, 2026—a six-day transit time. As a customer in Georgia who has received countless Midway shipments from Missouri over the years, I can say this is far slower than the service that originally earned my loyalty.
I contacted customer service and requested a refund of the upgraded shipping charge because paying extra provided no apparent benefit. My request was denied, with the explanation that only Next Day Air and Two-Day Air services have guaranteed delivery times.
The issue is not the $8. The issue is that customers are encouraged to pay extra for upgraded shipping with the reasonable expectation that it will result in noticeably faster delivery. In my experience, that expectation was not met.
After raising my concerns, a $10 gift certificate appeared in my account without any communication or explanation. While I appreciate the gesture, it does not address the underlying problem or change my opinion that Midway's shipping performance has declined compared with the level of service it once provided.
As someone who has spent thousands of dollars with MidwayUSA over many years, this review is disappointing to write. The company built its reputation on outstanding customer service and rapid shipping, but I no longer believe that reputation reflects my recent experiences. Today there are many competitors with comparable pricing and product selection, and the shipping advantage that once set Midway apart appears to have largely disappeared.
I hope Midway takes these concerns seriously and restores the level of service that made it an industry leader. Until then, I will be giving much stronger consideration to purchasing from other retailers.
I am extremely disappointed with my recent experience purchasing a Sig Sauer MCX Spear from MidwayUSA.
On May 29, 2026, I purchased this rifle for approximately $4,000+ before tax. Shortly afterward, I discovered the identical rifle being offered elsewhere for around $2,500—a difference of roughly $1,500. As a customer, and especially as an active-duty U.S. Army service member who carefully researches major purchases, I found this price disparity shocking.
When I contacted MidwayUSA and respectfully requested an explanation or some form of price adjustment, I was informed that the company does not price match competitors and was offered a $25 gift card instead. A $25 gift card on a purchase exceeding $4,000 feels dismissive and does not meaningfully address a $1,500 price gap.
Customers should be aware that MidwayUSA's pricing can be dramatically higher than competing retailers on certain firearms. Before making any major purchase, I strongly recommend comparing prices across multiple vendors, as doing so could potentially save thousands of dollars.
While MidwayUSA has every right to set its own prices, I believe this experience reflects poor customer value and disappointing post-sale customer service. I will be far more cautious about making large purchases from this company in the future.
I ordered a simple rifle add-on part.
They never shipped it.
When I logged in, it merely stated, "cancel processing."
I never received any cancellation notice from them or any correspondence whatsoever regarding the order.
Midway's business practices are less than professional to say the least.
I will never give them the opportunity to mistreat me again.
Opticsplanet
AR15 Discounts
Guns.com
Sportsman's Outdoor Superstore
GunMag Warehouse
GrabAGun.com
Sportsman's Guide
Sweetwater