Shop online for shooting supplies, reloading, airguns, gunsmithing, rifle scopes, ammunition and hunting gear. Extremely competitive prices, great sales, huge in stock product selection, same day shipping, legendary service, passionate NRA supporter and family owned.
Is MidwayUSA legit?
MidwayUSA (www.midwayusa.com) has a 1.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 73% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently complained about significant delivery delays, with many packages arriving much later than expected, getting lost, or missing items. Shoppers also struggled with unhelpful customer service representatives, unexpected extra fees, and severe difficulties resolving problems when issues arose.
Some people were satisfied with the fast shipping and efficient order fulfillment for items kept in stock. Consumers additionally appreciated the great product variety available and fair pricing across many different shooting categories. These buyers noted that their purchases usually arrived well-packed and without experiencing any major delivery hassles.
Auto-generated from all reviews of this business. For reference only.
I placed an ammo order along with some chokes at a good discount and attached my FFL03 & COE license. They declined it and canceled the order without even giving me a chance to provide any FFL. They're just greedy—they removed the discounts from my items, and now you can't buy them at that price again. Very disappointing. I've ordered ammo from many shops, but these guys make up their own rules. I will never come back. Bad business in the heart of America.
I placed two orders on 2/5/25 I received one on 2/10/25 the second one according to the USPS tracking the number that Midway sent me isn’t even in their system, I contacted Customer Service at midway and they act like they don’t even care. I will NEVER buy anything else from them.😡😡😡😡😡
I contacted Midway today for help. They charged me $13.99 shipping which is for UPS expedited but when I contact them they tell me it was shipped economy and it goes through UPS and then gets transferred to USPS. That's not what I paid for. If I wanted economy I would have opted for the $8.99 option. The package was supposed to arrive today but hasn't updated in five days. I chose what I did to help get it to me faster and without issue. That clearly hasn't happened. They mishandled my order and now I'm sitting on my hands and they don't care enough to look into it at this point. They said I needed to wait 11 more days before they would do anything. 16 days total? Really! It has to be lost for 16 freaking days before they care enough. I'll never order anything else from them. I couldn't figure out why I had two different tracking numbers but now I know. What a nightmare. Buyer beware. They brag about fast shipping and customer care but that's just a joke. Good luck
I am absolutely disgusted with my experience at Midway USA. They kept canceling my orders, claiming it was due to "security reasons." Despite my repeated attempts to resolve the issue, they refused to provide any clear explanation or assistance. It felt like they were doing everything possible to prevent me from making a purchase.
The lack of transparency and poor customer service was infuriating. Each time I reached out, I was met with unhelpful representatives who seemed indifferent to my concerns. It's unacceptable for a company to treat its customers this way, especially when there's no valid reason for the order cancellations.
Midway USA has lost my business for good. I strongly advise others to avoid this company if they value a smooth and respectful shopping experience. There are plenty of other retailers out there who actually care about their customers and won't treat them like nuisances.
I ordered some parts. They arrived in a decent amount of time, for a decent price, and were exactly what I had ordered. Can't do any better than that. 5 stars. Easy peasy. I'll be a return customer.
Midway frequently offers free shipping and i waited for them to offer it before making my order. The price on the Sierra projectiles i intended to purchase increased by 28% the same time free shipping became available. I have bought from them many, many times and normally just order what ever i need whether shipping is free or not, but i was in no hurry to restock my supply of projectiles so I waited. Not sure if this is standard practice for them or not, but it's shady. Shipping was $15 bucks, the price increase for 2 boxes was $80.... buyer beware.
I gotta say... I am REALLY surprised by the poor reviews here. I ordered the Wild Hare Leather Accent Cold Weather Shooting Jacket for him for Christmas. My father is notoriously difficult to buy gifts for - if he wants something, he buys its for himself but he doesn't want much, so I was pretty excited about this find. It was reported delivered, yet was nowhere to be found. I contacted Midway about the missing package and they replied within 24hrs, requesting I wait 2 days to see if it got delivered and if it didn't, they would send a replacement or refund. Two days later, no jacket. Midway offered to air ship it to me so it would arrive by Christmas (the original package eventually showed up the next day as it was delivered to the wrong house and I will send back the replacement).
There were no issues, no rudeness, no negativity whatsoever. They didn't make me jump through hoops or doubt what I was telling them. This was some of the most exceptional customer service I have EVER experienced. I spoke with a Robbie and Jasmine who were both kind, courteous and professional.
The jacket arrived before Christmas and my Dad was THRILLED with his new shooting apparel. So not only was the website user friendly, good discounts, and reasonable pricing (less expensive than Amazon), but the Customer Service was above and beyond and the products were high quality.
I will absolutely be giving MidwayUSA more of my business based off this awesome experience.
I have looked at an item that Midway USA was offering online, upon looking at the item my email address appears to have been sold to a marketing business for Midway now Everytime I open my email I get attacked from their advertisers and am extremely tired of getting these 24/7 I have contacted Midway several times about this and they claim they don't have any record of my email and the advertising will not stop and all ads say Midway USA all over them. I am going to open a case with the Better Business Bureau and get to the bottom of this problem, and put an end to it, personally I have never done business with Midway USA and never will now for sure
I have ordered from MidwayUSA a few times without issue until recently when I placed an order for some ammo. When I placed the order, I received an email stating that part of my order would now be on backorder. The backorder shipped the next day, and I was charged for shipping for the second order. I called the company, and they were adamant about not refunding me for the backorder shipping cost and even argued with me about it and tried to make me feel stupid. I asked them to delete me from their system and will never do business with them again.
I’ve been buying firearms online since 2019, because of availability and better prices. In August I bought an S&W M&P9 Shield carry/comp from Midway. They were the only dealer that had the gun in stock at the time, and I paid the full S&W MSRP of $649. A couple months ago I registered with Midway to purchase a CZ 457 Varmint MTR rifle when it came in stock. Now this rifle has an CZ MSRP of $859, yet a few weeks later Midway e-mailed me and said they had my rifle for $999. I wanted the rifle, but couldn’t abide by Midway’s sleazy sales practices.
Mr. Potterfield, you should be ashamed of yourself, for scalping those who made you a billionaire; and it’ll be a cold day in hell before I place another order with Midway
Well, I can only speak for my experience. I ordered some captured buffer springs on three different occasions. I can't help it. Once I tried the first one, I wanted to use them on all my builds. The shipping was very fast. Can't complain. All 3 times it was the exact same process for me. Fast and zero issues. I am doing this because MidwayUSA deserves a good voice. This is for this product. 3 times. Lol. But I had a good experience and do trust using them again.
Wouldnt give them the 1 star I was forced to give. So to start off on 10/29/24 I ordered 1 box of 209 primers so 100 count, was charged $57+ when they say $16.99 on their website, keep in mind Winchester 209 primers are $9.96 at Walmart, and $12.99 to $14.99 anywhere else. There is 0 way to contact customer service at all, and good luck getting your order, or your money back at all
Recieved a pistol from them that had a gold emblem in the engraved grip of the pistol. After picking the pistol up from the FFL, the emblem fell out of the grip. Called Midwayusa and they said they would not help me at all, it is my problem. Been a customer for 9 years. Guess I should rethink using them!
I never received my item, told to wait at least a month before I can say anything
I never received my item. They apparently sent it without tracking over 2 weeks ago and have not received anything. It was shipped through USPS as a "package" so I should have had it at least show up under informed delivery and nothing. I chatted with them and was told I would have to wait almost a month to file a claim for the loss of it and THEN they will try to rectify it. It's a pretty important part to fix my gun and they're expecting me to wait a month plus to MAYBE have a new one shipped. I will not use them again.
Bought a scope mount from them 15+ years ago after several back and forth emails with them to ensure it would work with the rifle and scope. I sent them all the specs and did not think it would work but they assured me there would be clearance. I should have trusted my judgment and not their “expert” as it did not work. After dealing with them I decided it was easier to buy a new scope instead of returning the mount.
Even though I said I would never do business with them again I bought a scope from them, because it said it would arrive by the time I needed it. Shame on me, 1 full week after the advertised delivery date I call UPS who tells me it’s lost call Midway. I call midway who tells me they can’t do anything for another 5 days in case UPS finds it. UPS just told me they lost it what more do they need. 1st issue I blame Midway 100%, the shipping issue is more on UPS but do to the lack of help from Midway I will never give them another dime. Bought the same scope on Amazon +$10 and 1 day delivery. I know will arrive on time. Shame on me for trusting Midway and trying to save $10. Never again Midway. Never Again!
Larry Potterfield I would give you zero stars if I could.
I've ordered from Midway USA multiple times totally thousands of dollars over the last five years & not one had any issues. Shipping is faster than buying directly from the manufacturers. Their prices are competitive & sometimes at a lower price point than manufacturers sites. I don't doubt other customers haven't had issues. But, from the high end purchases to smaller $ purchases not any problems ever.
Need to return an item that weights less than 1oz? They charge you $12 for their "free" returns. Never do business with these lying companies who false advertise. The items were pretty beat up, too.
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