Canada
I ran into some unexpected issues with my supplier, and thankfully TeemDrop stepped in and saved the day. Galya was incredibly responsive and went above and beyond to help me fulfill my orders quickly and avoid losing sales. It was already midnight her time, yet she still took the time to make sure everything was processed and ready for shipment within 48 hours. I truly can’t express how grateful I am for her support. Thank you, Galya!
They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them. They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship. On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She advised me to tell my customers they need to be patient because there were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable! Its March 13 and they didn't even process the orders yet for shipment! This is after I paid CJ for 6-10 days shipping. I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible! USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)