The Company Does a Poor Job of Keeping track of your Purchases
I have been a member of audible for many years. Due to the fact I don't watch television I have used audible books instead while I work around the house, travel, and exercise. Over they years I have lost so many books I've purchased it isn't funny. I have probably purchased over 1000 books over the many years I've been with them. I'm at the point that I realize they no longer deserve my patronage.