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Chris Catone

United States

2 Reviews
8 Reads
0 Useful

2 reviews

Talkpeng

Excellent product and customer service!!

Excellent product and customer service!!

2024-01-24
Acoustimac

Do not order panels from this company

Do not order panels from this company. I ordered panels back at the beginning of Feb and was given no tracking number for weeks, had to call the rep and he informed me it was backorded (wouldn't you call or update your customers then?). He sends me a tracking number that is for a label that has been clearly printed and not picked up or shipped, again for weeks I have to call again. The rep informs me "it will be shipped out today and you will receive a new tracking number", never got it, never received the package meanwhile I was charged $145 back in Feb for this product that I never received. Ended up doing a charge back to my back to dispute. Terrible customer service department that was literally incompetent and all around bad business. Seriously, stay away!!

2021-04-06