Avoid this: a complete turkey!
It speaks volumes that within a few hours of this post to Trustpilot, you have responded. But my email enquiries requesting a refund have been given firstly, a bureaucratic stonewalling, and secondly, no response at all. My last message requesting the contact details of your CEO has yet to draw a response. So your actions validate my point 3 above. I had hoped for a reasonable outcome, but Infocrapica’s position seems to be that ‘if we just keep quiet, this will all go away.’ Maybe this means you don’t want to build up a recurrent customer base, built on a good reputation, and maybe this is a reflection on the reality of Inforcrapica’s offering (ie it’s a classic quick ‘pump n’ dump gig). Unlike you, I am not going away. I look forward to hearing from your CEO, whoever he or she may be (your corporate basis is opaque) \ \Unfortunately, I was lured by the website, which looks very flash, and I thought would lighten my load in creating business presentations. Biggo mistako for 3 reasons. First, Infograpia is a massive file of largely 3rd-rate slides, probably generated by an army of under-paid digi-serfs in some remote troll factory, as few slides serve any practical purpose. A main flaw is that the graphics are not malleable. Unless you want to swallow whole what is provided, you will want to resize, or adjust, which is quite normal when you are creating slides. With this digital junk pile, you basically have to start again and reassemble all the component parts. Don’t expect anything workable like the SmartArt function on ppt, ie, if you want to add another line item, you basically have to resize the entire graphic. So it confers no advantage from just doing it yourself, and actually, few of the graphics are really much better than what anyone with basic proficiency can do. Second, while the look is stylistically samey (an issue in itself), slides don’t hang together in a cohesive way. When you start pulling together slides from different decks, you get no real visual flow to your presentation, and the end result just does not look slick/polished (which is meant to be the purpose of the package). Much better getting a full template of a real cohesive design, that is well considered. Third, the site is run by rogues, who are neither accountable nor responsive. If you leave the site, and then revisit, somehow it will list another license fee in the shopping cart, something I have never seen on any other e-commerce site. I was in a hurry and just clicked to pay, and found that I had mistakenly purchased three licenses! I then sent numerous messages to Infograpia, requesting a refund for two licenses, and after six days was told (by someone called Jason) that they do not issue refunds. Further enquiries have been met by a non-response, which is incredibly unprofessional, and in my view, proof that this is a con designed to elicit chunky one-off payments. So while the one-off payment appears to have advantages over a subscription, as per other offerings, proceed with this at your own peril. I was duped: don’t you be either, and I would advise anyone to pay no attention to the high volume of 5-star reviews that are skewing the stats for this sub-par offering. Avoid!