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Infograpia

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101 reviews

3.2101 reviews
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About Infograpia

Data updated
Website
infograpia.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
76% (31/41)
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About this business

At Infograpia, we believe you should not waste time designing graphics for your presentations. That’s why we have designed and gathered the best infographics into one amazing package. So you can focus on what’s most important — running your business.Our infographics can be used in everything from advertising to accounting to education to blogging. No matter what industry or position you are in, you can find the perfect graphic for your needs.

Is Infograpia legit?

Infograpia (infograpia.com) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 37% give 1 star; The business has replied to 76% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-25.

What people say

Overall great value for money

Overall great value for money. Support team has also been very prompt in answering any query. Thank you!

Reply from Infograpia2025-10-28

Hi Naveen, Thank you so much for your kind words! We’re happy to hear you’re enjoying the value of the product and that our support team could assist you promptly. Kind regards, Ximena Infograpia Team

good summarized presentation slides

good summarized presentation slides, will like more on project sildes and constructio reporting dashboards

Reply from Infograpia2025-10-28

Hi Tefo Tefo, Thank you for your feedback! We’re glad you liked the slides and truly appreciate your suggestions. We’ll share your request for more project and construction reporting templates with our design team for future updates. Kind regards, Ximena Infograpia Team

its still difficult to edit according to my whish.

its still difficult to edit according to my whishes.

Reply from Infograpia2025-10-28

Hi Soni, Thank you for your feedback. Some templates may take a bit of adjustment depending on the design, but all slides are fully editable in. If you’d like, we can guide you through how to customize them to fit your needs via email. Kind regards, Ximena Infograpia Team

Not what presented !

Not what you showed in your IG ad for your product requested a refund and did not follow thru with it!

Reply from Infograpia2025-10-28

Hi Chris, We’re sorry to hear about your experience. We reached out via email to better understand what part of the product didn’t match what you saw in our ad, but we didn’t receive a reply. We also shared our refund policy, which explains that since our products are digital and delivered instantly, we’re unable to offer refunds. We’d still be happy to review your case if you can share more details so we can assist you properly. Kind regards, Ximena Infograpia Team

Bad costumer service

Bad costumer service - they just still money ! They pretend something that they can’t provide- it’s just dishonesty

Reply from Infograpia2025-10-27

Hi Mrs B, We’re sorry to hear about your experience. When you reached out, we explained via email that our product includes ready-made presentation templates for PowerPoint, Google Slides, and Keynote. It’s not an AI tool and we don’t advertise it as such. Since the files are digital and delivered instantly, we’re unable to offer refunds as stated in our policy. We understand the confusion and appreciate your feedback as it helps us make our product descriptions even clearer. Kind regards, Ximena Infograpia team

Some of the slide decks are good

Some of the slide decks are good, others are not. A bit repetitive.

Reply from Infograpia2025-10-24

Hi Nicola, Thank you for your feedback! We’re glad to hear you enjoyed some of the slide decks. We’re always working on adding more variety and fresh designs to make our collections even better. Your input helps us improve future updates. Kind regards, Ximena Infograpia Team

This is not what i intented to…Help!!!

This is not what i intented to purchase. when i attempted to reach out to cancel the purchase no one was able to assist me. please cancel this purchase this application was not helpful and is not what i intented to buy to assist with presentation. can someone please confirm when my payment is refunded.

Reply from Infograpia2025-10-24

Hello Anita, Thank you for reaching out. I’m sorry to hear the product wasn’t what you expected. Our products are digital goods, and since the files have already been delivered, we’re unable to offer refunds as stated in our refund policy and terms of use agreed upon at checkout. Infograpia includes thousands of ready-made templates for PowerPoint, Keynote, and Google Slides that you can fully edit to create professional presentations easily. If you’d like, I can help guide you on how to get started or locate specific templates for your needs. Kind regards, Ximena Infograpia Team

DO NOT BUY!!!!

I bought this product on a whim (really great website, templates looked good). Price had a 50% off (if you bought within 14 hours running clock). This was not true as the 50% off remained in perpetuity. Once you purchase, popups for additional products and features (which I believed would have been part of the core package) were offered at additional cost. Once purchased, you get a link to download a series of files (4K), each redundant that covers PPT, Google, Apple, etc. into a massive zip repository. There is no portal, tool, nothing that you would expect in a modern application. Further, each file is simply a group of static image dialogs that import into your application (PPT). You can change the text (change a 5 into a 6) but there is no dynamic aspect (i.e. if you want a timeline that has 8 points, you're stuck with 5 as the original design depicts. This is a 1995 style application. I'm surprised I didn't need to wait for a floppy disc in the mail to install. My fault for not doing proper due diligence, but don't make the same mistake.

Reply from Infograpia2025-08-21

Hello Na, Thank you for sharing your feedback. I’m sorry to hear the product didn’t meet your expectations. To clarify, Infograpia is not a software or application but a collection of ready-made PowerPoint, Google Slides, and Keynote templates designed to save time creating presentations. The templates are fully editable—you can update the text, colors, icons, and adjust layouts—but they are pre-designed slide templates rather than dynamic tools. Regarding the download, everything comes in a .zip file so you can easily access the files in the format you prefer. We also provide previews on our website so customers can see the style and format before purchase. We appreciate your honest input—it helps us improve how we explain our product and set clearer expectations. Kind regards, Ximena Infograpia Team

I have had a lot of issues with the…

I have had a lot of issues with the vendor, from access to the templates in my subscription, to download issues and then when I purchased their excel spreadsheet package the formulas are password protected, and I cannot edit the files. No response to any of my contact form requests and the phone number is disconnected.

I have had considerable problems…as stated regarding a helpful initial response but then a terse response that had not been responded to and continue to spam my folder.

I have had considerable problems working with this provider. They tried to fix the use of my purchase initially. When this didn’t work I requested my money back which they stated that they would not do so in line with their Texan policy on returns. Frustrated by this I sent the person who replied to me (Jason) a clear and definitive response back why this was not appropriate in the UK under our laws and they have not had the decency to return/respond to me.

Reply from Infograpia2025-06-24

Hello Kiran, Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and appreciate the opportunity to address your concerns.
 Our team, including Jason, made every effort to support you with the Excel Toolkit, including providing an alternative download link and verifying that the files were working correctly on our end. We always strive to resolve any technical issues promptly and clearly.
 We understand how frustrating it can be when things don’t go as expected, and we sincerely regret if any of our responses came across as unhelpful or impersonal—that was never our intention. Our refund policy is in place due to the nature of digital products. This policy is clearly stated at checkout and applies universally.
 Please know we’re still here and happy to help if there's anything else we can do to support you further. Kind regards,
 Ximena
 Infograpia Team

Graphics a bit hard to edit

Reply from Infograpia2025-06-25

Hello Jeff, Thank you for your feedback! We’re glad you gave our templates a try. Some of our graphics are designed with multiple editable elements, which can feel a bit complex at first. If you’re having trouble editing anything, our support team is always here to help. Just reach out and we’ll be happy to provide quick tips or tutorial videos to make the process easier. We appreciate your input and are always working to improve the user experience! Warm regards, Ximena Infograpia Team

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