Big deterioration of client support
2 stars because products are generally good and a proper rate. In the past I had to deal with client support which was super efficient. However in the last months, I had to order a replacement core, which was delivered broken. since then, I've been contacting client support over and over again, and NO answer. I wanted to order a new cube and was asking for a core to be placed in my order, on which I wanted to use a coupon which was about to expire, and never got a response. Even the bot won't reply to me anymore !Guess I was blacklisted which is a shame as wasn't asking for much. Anyhow, placed a recent order for a new cube (with no discount) and was received properly.