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Janice Tirmenstein

United States

2 Reviews
8 Reads
0 Useful

2 reviews

Lensabl

Good lenses. Bad customer service

I filled out the paperwork online, including my prescription and paid. They sent a box which I mailed back on. Nov18. I didn’t hear from them for a week so wrote them. They replied that they received my frames but not the prescription. I emailed the prescription again. Another week and I heard nothing. Wrote again and they responded they received it. With many times going back and forth, I finally received my sunglasses a month later. Customer service responded but only when I initiated an inquiry. I do like the lenses but thought they should have been emailing that they didn’t receive the prescription and the progress that was being made. If I hadn’t contacted them, I would still be waiting.

2025-12-20
Esalerugs

Thousands of rugs

Thousands of rugs. All sizes. All prices. Great customer service. They really do mean return shipping is free. No restocking or other fees. I have only returned one rug and it was quite easy. I’ve purchased at least 5 rugs from Esalerugs in the past. I don’t even bother to look elsewhere.

2023-05-01