I don’t Recommend this company if you are a Real Estate Professional
I rarely leave negative reviews, but I feel obligated to share my experience so other real estate professionals can make an informed decision. I subscribed to Roomvu in February hoping it would help automate my social media marketing while providing professional, accurate, and locally relevant real estate content. Unfortunately, that was not my experience. From the beginning, I encountered recurring issues including inaccurate or misleading content, generic national real estate posts, content that was not relevant to my St. Petersburg, Florida market, branding inconsistencies, missing branding, incomplete content calendars, and headlines that required me to independently verify the underlying information before I was comfortable allowing them to be published. As a licensed real estate professional, my reputation depends on providing accurate information. I simply could not trust much of the automated content without reviewing, fact-checking, editing, or deleting it myself. Over the course of several months, I made every reasonable effort to work with Roomvu to resolve these issues. I participated in onboarding, attended multiple training sessions, exchanged numerous emails and Facebook Messenger conversations with support, made multiple phone calls, and repeatedly documented specific problems with screenshots and detailed explanations. Support consistently acknowledged my concerns, but I rarely saw meaningful ownership or resolution. Most responses directed me to edit the content myself, adjust my own settings, or advised that my feedback had been forwarded to the branding, content, or product team. Despite months of documented examples and repeated follow-up, the same types of issues continued to reappear. I never felt that anyone within the company took ownership of resolving the underlying problems. Instead of saving me time, I often spent more time reviewing, correcting, rewriting, or removing Roomvu’s content than it would have taken me to create my own posts from scratch. I genuinely wanted this platform to succeed because it addressed a real need in my business. I invested months trying to make it work and gave the company every reasonable opportunity to resolve my concerns. Unfortunately, I eventually lost confidence that the platform could consistently produce content I was comfortable publishing under my name. If Roomvu responds to this review by inviting me to contact support, I want future customers to understand that I have already spent months doing exactly that. This review comes only after exhausting every reasonable effort to resolve these issues through onboarding sessions, training, emails, Facebook Messenger conversations, phone calls, and detailed documentation.